- Home
- Complaints
Lodge a complaint
Tell us what you need, from a fault to a new installation, and we will send a technician. You get a ticket number to follow it.
What is it about?
Pick one to fill in the form, or choose from the full list in it.
- ComplaintNot working, and you are not sure why
- Faulty equipmentYou know which camera, recorder or reader has failed
- Warranty claimEquipment still under warranty
- BackupRecorded footage copied off a recorder
- New installationA new system at your site
- ShiftingA system moved to another place
- Re-arrangementCameras or wiring moved on the same site
- UpgradeMore cameras, more storage
- Site surveyA visit to plan the work
- DemoA system shown working before you decide